This article explains how to restore your computer’s software to the original condition it was in when shipped from the Dell factory using PC Restore (Windows XP) or Dell Image Restore (Windows Vista).
If you re-image your computer, you must also repair your Media Direct software. This article shows you how to download and complete the Media Direct Repair Utility. If you have a version of Media Direct 3.0 or higher, you do not need to make any repairs to this software.
This article describes how to reinstall and launch the Media Direct software.
This article describes where the PC Restore image is stored on your computer, how much space can be used by the image and how to access it.
This article identifies which Dell XPS Gaming Systems do not include PC Restore and why PC Restore is not included.
This article describes additional troubleshooting options available to you through the Dell Community Forum.